Delete your account
You can delete your PardEats account at any time. Deleting is permanent, it happens immediately, and we do not keep a copy for ourselves.
Delete it inside the app
This is the fastest way and it needs nothing from us.
- Open PardEats and go to the More tab.
- Tap Account, then Delete my account.
- Confirm twice. The second screen is the point of no return.
Ask us to delete it
If you cannot get into the app, email info@pardeats.com from the address you signed up with, with the subject "Delete my account". We will confirm the request and delete the account within 30 days, usually far sooner. We may ask you to confirm from that address, because we will not delete someone's data on an unverified request.
What gets deleted
Everything tied to your account is removed: your profile and goals, your sport and training preferences, your diet and allergy settings, every meal you logged, your custom foods and their photos, your training sessions and exercise history, your recovery and wellness entries, your journal, your weight history, and your sign in credentials.
What we keep, and why
We keep nothing that identifies you. Dining hall menus, hours and the general food database are reference data that was never yours and is shared by everyone, so it stays. If you emailed us, that email thread remains in our inbox as ordinary correspondence, and you can ask us to delete that too.
Anonymous, aggregate counts that cannot be traced back to any person, for example how many accounts exist in total, may remain in our records.
How long it takes
In app deletion is immediate and cannot be undone. Backups roll off on their own cycle and are fully overwritten within 30 days, after which no copy of your data exists anywhere.
Before you go
Deleting your account is not the same as uninstalling the app. Uninstalling leaves your account and data on our servers. If you want the data gone, delete the account first.